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Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Can networks make an organization?
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
Supporting indirect collaborative design with integrated knowledge-based design environments
Human-Computer Interaction
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Computer Supported Cooperative Work (CSCW) is one of the newer hot topics in the computer world. CSCW is also known as Collaborative Computing, and CSCW applications are known as `Groupware' or `Group Decision Support Systems' (GDSS). The marketplace is just beginning to be subjected to a flood of CSCW applications. It requires no prescience to predict that most of this groupware will fail; as the papers covered in this article demonstrate, there are a lot of uniquely hard problems associated with CSCW that are only just beginning to be understood, let alone solved. Just as one industry wag noted that `the year of the LAN lasted from 1983 through 1988,' it seems likely that any `year of groupware' will be good for another five or ten years.