Aligning research and external stakeholder agendas in collaborative interaction design projects

Authors:
Peter Dalsgaard
Affiliations:
Aarhus University
Venue:
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Year:
2010

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Abstract

In collaborative interaction design projects involving researchers and external stakeholders, there is an inherent risk that conflicting agendas may lead to outcomes that are not mutually beneficial. This paper examines how the interests of reserarchers and external stakeholders may be aligned around joint experiments that are at the intersection between researchers' agendas of exploring research questions and external stakeholders' pursuit of specific strategies or contractual commitments. The contribution of the paper is an extension of the notions of question, program and experiment as proposed by Brandt & Binder (2007) to include the external stakeholder perspective; furthermore, the paper explores how series of experiments can be combined in long-term research projects.