Generation of visions in systems development: a supplement to the tool box
The IFIP TC 9/WG 9.1 Working Conference on system design for human development and productivity: participation and beyond on System design for human development and productivity: participation and beyond
Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Modern structured analysis
Professional systems development: experience, ideas and action
Professional systems development: experience, ideas and action
Learning from user experience with groupware
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Interactive Systems: Bridging the Gaps Between Developers and Users
Computer - Special issue on instruction sequencing
Generating visions: future workshops and metaphorical design
Design at work
Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
Soft systems methodology in action
Soft systems methodology in action
Object-oriented analysis (2nd ed.)
Object-oriented analysis (2nd ed.)
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
CSCW challenges: cooperative design in engineering projects
Communications of the ACM - Special issue Participatory Design
Communications of the ACM - Special issue Participatory Design
Cognitive systems engineering
Design in an organization context: an experiment
Scandinavian Journal of Information Systems
Shaping the future: business design through information technology
Shaping the future: business design through information technology
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Communications of the ACM - Special issue Participatory Design
Communications of the ACM - Special issue Participatory Design
Transforming work: collaboration, learning, and design
Communications of the ACM
Communications of the ACM
Communications of the ACM
Using ethnography in contextural design
Communications of the ACM
What kind of car is this sales support system? On styles, artifacts, and quality-in-use
Computers and design in context
Software Engineering Economics
Software Engineering Economics
Handbook of Walkthroughs, Inspections, and Technical Reviews: Evaluating Programs, Projects, and Products
Computers in Context: The Philosophy and Practice of Systems Design
Computers in Context: The Philosophy and Practice of Systems Design
Make room for ethnography in design!: overlooked collaborative and educational prospects
ACM SIGDOC Asterisk Journal of Computer Documentation
Corporate Information Systems Management: Text and Cases
Corporate Information Systems Management: Text and Cases
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Participatory Design at a Radio Station
Computer Supported Cooperative Work
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
What are workplace studies for?
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Creating conditions for participation: conflicts and resources in systems development
Human-Computer Interaction
Reflections on a work-oriented design project
Human-Computer Interaction
Make room for ethnography in design!: overlooked collaborative and educational prospects
ACM SIGDOC Asterisk Journal of Computer Documentation
Participatory Design at a Radio Station
Computer Supported Cooperative Work
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
Information Systems Development as an Activity
Computer Supported Cooperative Work
Changing work practices in design
Social thinking
An ethnographic approach to design
The human-computer interaction handbook
Human values, ethics, and design
The human-computer interaction handbook
The impact of participation in information system design: a comparison of contextual placements
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Information Processing and Management: an International Journal
Improving the coordination of collaborative learning with process models
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Journal of Biomedical Informatics
Paper interface to electronic medical records: a case of usage-driven technology appropriation
Proceedings of the 7th ACM conference on Designing interactive systems
Usability and interaction design-new challenges for the Scandinavian tradition
Behaviour & Information Technology - Work with Computing Systems WWCS 2007, Stockholm
Education and ICT-based self-regulation in learning: Theory, design and implementation
Education and Information Technologies
PD method and socio-political context of the development organization
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Participatory IT design and participatory development: a comparative review
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Cardiogram: visual analytics for automotive engineers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Methodological Review: Participatory design for computerization of clinical practice guidelines
Journal of Biomedical Informatics
Information visualization evaluation in large companies: challenges, experiences and recommendations
Information Visualization - Special issue on Evaluation for Information Visualization
Framing Participatory Practices in a Large Corporation
Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2
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The article presents a conceptual framework and a coherent method for design in an organizational context within the participatory design tradition. The MUST method has been developed throughout 10 projects in Danish and American organizations, and it has recently been evaluated and adopted by 3 Danish organizations. The method is based on thorough participation with users and managers, and it combines the use of ethnographic techniques and intervention. The article describes the application area and perspective of the method, presents 6 general principles on which the method is based, and describes 5 main activities providing a stepwise decision-making process in the overall design process. Each of the main activities is illustrated by an example taken from our last project. The article concludes by summing up the main points.