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The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Physical spaces, virtual places and social worlds: a study of work in the virtual
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Designing support for remote intensive-care telehealth using the locales framework
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Emergence: from chaos to order
Emergence: from chaos to order
The Social Life of Information
The Social Life of Information
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OZCHI '96 Proceedings of the 6th Australian Conference on Computer-Human Interaction (OZCHI '96)
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ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
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ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
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Infrastructure Time: Long-term Matters in Collaborative Development
Computer Supported Cooperative Work
KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part III
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We argue that socio-technical systems can be understood as complex adaptive systems, that is, systems containing component sub-systems interacting such that they co-evolve This viewpoint may allow us to understand more clearly the factors that underlie the complexities of socio-technical systems, and allows for a new approach to systems design predicated on unpredictable adaptive processes. System designers, we argue, need to seek to understand the underlying structures, drivers and nature of change within the system and of the system as a whole. This paper presents an outline of the complexity mechanisms that operate within socio-technical systems, and illustrates the concepts and system design implications by way of a case.