Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
The integration of computing and routine work
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
’’It‘s Just a Matter of Common Sense‘‘: Ethnography as Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
The SI challenge in health care
Communications of the ACM
The Organisation in Ethnography –A Discussion of Ethnographic Fieldwork Programs in CSCW
Computer Supported Cooperative Work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Designing Work Oriented Infrastructures
Computer Supported Cooperative Work
ICT and Integrated Care: Some Dilemmas of Standardising Inter-Organisational Communication
Computer Supported Cooperative Work
Seamless Integration: Standardisation across Multiple Local Settings
Computer Supported Cooperative Work
Enacting Integrated Information Technology: A Human Agency Perspective
Organization Science
Integration and Generification--Agile Software Development in the Healthcare Market
Computer Supported Cooperative Work
International Journal of Information Management: The Journal for Information Professionals
Accounting and Co-Constructing: The Development of a Standard for Electronic Health Records
Computer Supported Cooperative Work
Electronic medication management: a socio - technical change process in clinical practice
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Medical secretaries' care of records: the cooperative work of a non-clinical group
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas
Computer Supported Cooperative Work
Reflections on 25 Years of Ethnography in CSCW
Computer Supported Cooperative Work
Computer Supported Cooperative Work
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In this paper, we contribute with empirical insight into the complexity of establishing and sustaining integration between different information infrastructures in health care. An overall concern is to elaborate on how, despite many obstacles, the integration effort moves forward. We see this as a collective achievement, where users have an essential role in terms of mobilizing and coordinating the other actors as well as maintaining the integration. These activities are not limited to a specific project; they emerge from and are part of day-to-day practice. Empirically, we focus on a large integration initiative between the laboratory systems at the University Hospital of Northern Norway and the electronic patient records used by general practitioners in the Northern health region. Together with the vendor, Well Diagnostics, the hospital initiated a project aimed at establishing a new laboratory requisition system that enabled GPs to send requisitions electronically to the hospital laboratories. Theoretically, we draw on the concept of information infrastructures, and supplement this with Actor Network Theory.