Groupware and social dynamics: eight challenges for developers
Communications of the ACM
The integration of computing and routine work
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Accumulating and Coordinating: Occasions for Information Technologies in Medical Work
Computer Supported Cooperative Work
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Designing Work Oriented Infrastructures
Computer Supported Cooperative Work
From Control to Drift: The Dynamics of Corporate Information Infrastructures
From Control to Drift: The Dynamics of Corporate Information Infrastructures
A Patchwork Planet Integration and Cooperation in Hospitals
Computer Supported Cooperative Work
Ordering Systems: Coordinative Practices and Artifacts in Architectural Design and Planning
Computer Supported Cooperative Work
Human-Machine Reconfigurations: Plans and Situated Actions
Human-Machine Reconfigurations: Plans and Situated Actions
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
Standardization of Work: Co-constructed Practice
The Information Society
The Role of Integration in Health-Based Information Infrastructures
Computer Supported Cooperative Work
Computer Supported Cooperative Work
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This paper presents a workplace study of the implementation and use of an electronic medication management system (EMMS) at a university hospital in Norway. The strategic plan at the hospital was a fully computerized medication process that included a new application in the electronic patient record (EPR), as well as a fully automated packaging, dispensing, and distributing system using robot technology. A breakdown in the initial phase of the implementation project opened "Pandora's box" and helped visualize the relationship between coordinative practices and artifacts that took place in the new medication management process. Specifically, this paper highlights the redesign of the EMMS as a consequence of the breakdown that led to the development of an electronic chart. Furthermore, the paper characterizes this change process as a transformation in a socio-technical (material) network in which adjustment and innovation are ongoing processes in daily practice.