Conceptualizing common information spaces across heterogeneous contexts: mutable mobiles and side-effects of integration

Authors:
Knut H. Rolland;Vidar Hepsø;Eric Monteiro
Affiliations:
Norwegian University of Science and Technology, Trondheim, Norway;Norwegian University of Science and Technology, Trondheim, Norway;Norwegian University of Science and Technology, Trondheim, Norway
Venue:
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Year:
2006

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Abstract

The design and conceptualization of Common Information Spaces (CIS) has long been recognized as an important research topic within CSCW. Informed by recent developments in Actor-Network Theory (ANT), this paper contributes to the conceptualization of CIS across heterogeneous contexts. In particular, the paper develops a dynamic perspective on CIS emphasizing how CIS is malleable, open and achieved in practice. Furthermore, we argue that large-scale CIS efforts inherently tend to re-produce fragmentation as an unintended consequence of integrating heterogeneous sources of information. Empirically, the research is grounded in extensive field work in a major international oil and gas company.