Communications of the ACM
interactions
Personas in action: ethnography in an interaction design team
Proceedings of the second Nordic conference on Human-computer interaction
Social Thinking - Software Practice
Software practice is social practice
Social thinking
'Bad Practice' or 'Bad Methods' " Are Software Engineering and Ethnographic Discourses Incompatible?
ISESE '02 Proceedings of the 2002 International Symposium on Empirical Software Engineering
Five Reasons for Scenario-Based Design
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 3 - Volume 3
The west wing: fiction can serve politics
Scandinavian Journal of Information Systems
We are not yet there!: in debate with Eevi Beck's 'P for political'
Scandinavian Journal of Information Systems
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
Proceedings of the 2003 conference on Designing for user experiences
Co-Operative Method Development revisited
HSSE '05 Proceedings of the 2005 workshop on Human and social factors of software engineering
Designing an immersive environment for public use
Proceedings of the ninth conference on Participatory design: Expanding boundaries in design - Volume 1
Research methods in computing: what are they, and how should we teach them?
ITiCSE-WGR '06 Working group reports on ITiCSE on Innovation and technology in computer science education
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persona based rapid usability kick-off
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Developing Quality through Measuring Usability--The UTUM Test Package
WoSQ '07 Proceedings of the 5th International Workshop on Software Quality
Reporting user experience through usability within the telecommunications industry
Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
Cooperative method development
Empirical Software Engineering
Reporting usability metrics experiences
CHASE '09 Proceedings of the 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering
PD method and socio-political context of the development organization
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
SPI success factors within product usability evaluation
Journal of Systems and Software
Social technologies: challenges and opportunities for participation
Proceedings of the 11th Biennial Participatory Design Conference
How do designers and user experience professionals actually perceive and use personas?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The secret life of a persona: when the personal becomes private
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cooking personas: Goal-directed design requirements in the kitchen
International Journal of Human-Computer Studies
| Hi-index | 0.00 |
One of the major problems with participatory design is that it is extremely difficult to apply it to current developments. Software development for the mass market is one aspect of current developments which has been addressed. The problem of how to apply participatory design invariably leads to questioning its relevance to present-day circumstances. It is suggested that new patterns of dominance must be revealed. The usability method known as 'personas' has been demonstrated to remedy the problems of including social and political issues in mass market software developments. This paper demonstrates how the application of personas to a mass market software development project failed because of patterns of dominance in the telecom branch which were unrecognised at the time. The identifying of these patterns of dominance contributes to a better understanding of some of the new patterns of power and domination in mass-market software developments that PD stands before.