Invented requirements and imagined customers: requirements engineering for off-the-shelf software
RE '95 Proceedings of the Second IEEE International Symposium on Requirements Engineering
Personas is not applicable: local remedies interpreted in a wider context
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
When Plans do not Work Out: How Plans are Used in Software Development Projects
Computer Supported Cooperative Work
Information and Software Technology
Interpretation, interaction and reality construction in software engineering: An explanatory model
Information and Software Technology
Developing Quality through Measuring Usability--The UTUM Test Package
WoSQ '07 Proceedings of the 5th International Workshop on Software Quality
Now let's do it in practice: user experience evaluation methods in product development
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Cooperative method development
Empirical Software Engineering
Reporting usability metrics experiences
CHASE '09 Proceedings of the 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering
User eXperience: Tools for Developers
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
| Hi-index | 0.00 |
In some software development contexts, understanding 'who else' to report usability results to and how this must be done has a larger impact on the usability of products, in the long run, than reporting results to designers and developers in planned and ongoing software development projects. This situation is true in some parts of the telecommunication area. This is an area that constantly presents new usage possibilities arising from new 'hot' technology and competitive situations, i.e. not primarily from internally identified user needs. Understanding how use-oriented knowledge can have the greatest impact in this context is a challenge. As engineers we must be prepared to adjust our work to varied actors and environments under specific conditions to optimize our influence. In this case, how do the 'new hot technology and competitive situation focus' affect our possibilities to introduce use-oriented knowledge? Our desire to achieve highest leverage from performed usability work made us realize that we need to take advantage of existing usability test reporting as a first step in introducing more of user experience in the user-orientation.