Finding usability problems through heuristic evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personas in action: ethnography in an interaction design team
Proceedings of the second Nordic conference on Human-computer interaction
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
Proceedings of the 2003 conference on Designing for user experiences
Personas is not applicable: local remedies interpreted in a wider context
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
Data-driven persona development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparative evaluation of heuristic-based usability inspection methods
CHI '08 Extended Abstracts on Human Factors in Computing Systems
A case study of user-centred design in four swiss RUP projects
Advances in Human-Computer Interaction
Using correspondence analysis to monitor the persona segmentation process
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
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The paper reports on the evaluation of a rapid usability kick-off technique (RUKO). Ten mobile service development projects in the company applied the technique during the early analysis phase. The technique was designed for non-usability experts (NUEs), to enable them to perform usability work. The effect was that usability awareness and end user focus in projects increased. However, there was an increased need for usability expertise in later phases.