Human-computer interaction and the older adult: an example using user research and personas

  • Authors:
  • Francisco Nunes;Paula Alexandra Silva;Filipe Abrantes

  • Affiliations:
  • Fraunhofer AICOS, Rua do Campo, Porto, Portugal;Fraunhofer AICOS, Rua do Campo, Porto, Portugal;Fraunhofer AICOS, Rua do Campo, Porto, Portugal

  • Venue:
  • Proceedings of the 3rd International Conference on PErvasive Technologies Related to Assistive Environments
  • Year:
  • 2010

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Abstract

This paper reports on the outcomes of the first phase of the eCAALYX project -- an European project which aim is to develop a complete solution that improves the quality of life of the older adult with chronic conditions by monitoring his health and by improving the communication with his caretakers. Specifically, the authors are responsible for creating a TV user interface for older adults with chronic conditions. The work described followed a multi-disciplinary approach strongly influenced by Human-Computer Interaction (HCI) methodologies. The main contributions of this paper are two-fold and materialize into i) a user research study that covers aspects such as perception, cognition, mental and psychosocial changes that occur with age and ii) an example-based description of the process of creating personas. John, the diabetic persona, is the example provided that abstracts the process followed to generate the remaining personas in the project.