Computer support for cooperative design (invited paper)
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
A retrospective look at PD projects
Communications of the ACM - Special issue Participatory Design
Communications of the ACM
Working with interface metaphors
Human-computer interaction
Context and consciousness: activity theory and human-computer interaction
Context and consciousness: activity theory and human-computer interaction
interactions
interactions
Stories and storytelling in the design of interactive systems
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Proceedings of the 20th annual international conference on Computer documentation
Learning text editor semantics by analogy
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learner: a system for acquiring commonsense knowledge by analogy
Proceedings of the 2nd international conference on Knowledge capture
Breaking the book: translating the chemistry lab book into a pervasive computing lab environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability research challenges for cyberinfrastructure and tools
CHI '06 Extended Abstracts on Human Factors in Computing Systems
"It's Just a Method!": a pedagogical experiment in interdisciplinary design
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Special Issue: Collaboration in e-Research
Computer Supported Cooperative Work
Towards guidelines for designing augmented toy environments
Proceedings of the 7th ACM conference on Designing interactive systems
Provenance and Annotation of Data and Processes
International Journal of Human-Computer Studies
Engineering the social: The role of shared artifacts
International Journal of Human-Computer Studies
Blue-sky and down-to-earth: how analogous practices can support the user-centred design process
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Magical Bits: designing through experiencing the future end product
Procedings of the Second Conference on Creativity and Innovation in Design
International Journal of Human-Computer Studies
Future Generation Computer Systems
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The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based synthetic chemistry lab book with an interactive system for use in a pervasive lab environment.