Reflections on participatory design: lessons from the trillium experience
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cooperative prototyping: users and designers in mutual activity
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
PICTIVE—an exploration in participatory design
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Participatory design in Britain and North America: responses to the “Scandinavian Challenge”
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Systems development research in Scandinavia: three theoretical schools
Scandinavian Journal of Information Systems
Setting the stage for design as action
Design at work
Cardboard computers: mocking-it-up or hands-on the future
Design at work
Software by design: shaping technology and the workplace
Software by design: shaping technology and the workplace
A retrospective look at PD projects
Communications of the ACM - Special issue Participatory Design
Making customer-centered design work for teams
Communications of the ACM
Computing at work: empowering action by “low-level users”
Communications of the ACM
Privilege and invisibility in the New Work order: a reply to Kyng
Scandinavian Journal of Information Systems
Scandinavian design: users in product development
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Bifocal tools for scenarios and representations in participatory activities with users
Scenario-based design
User participation and democracy: a discussion of Scandinavian research on systems development
Scandinavian Journal of Information Systems
Usability for fun and profit: a case study of the design of DEC Rally Version 2
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Using the CARD and PICTIVE participatory design methods for collaborative analysis
Field methods casebook for software design
Changing the rules: a pragmatic approach to product development
Field methods casebook for software design
The delta method—a way to introduce usability
Field methods casebook for software design
User-centered design in a commercial software company
Field methods casebook for software design
Contextual design: principles and practice
Field methods casebook for software design
Communications of the ACM - Special issue Participatory Design
A C.A.R.D. game for participatory task analysis and redesign: macroscopic complement to PICTIVE
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
What kind of car is this sales support system? On styles, artifacts, and quality-in-use
Computers and design in context
Back to work: renewing old agendas for cooperative design
Computers and design in context
User-centered information design for improved software usability
User-centered information design for improved software usability
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
User-centered technology: a rhetorical theory for computers and other mundane artifacts
User-centered technology: a rhetorical theory for computers and other mundane artifacts
Invisible Work of Telephone Operators: An Ethnocritical Analysis
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Layered participatory analysis: new developments in the CARD technique
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Testing documentation with "low-tech" simulation
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
Through the Interface: A Human Activity Approach to User Interface Design
Through the Interface: A Human Activity Approach to User Interface Design
Prototyping: An Approach to Evolutionary System Development
Prototyping: An Approach to Evolutionary System Development
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
The impact of participation in information system design: a comparison of contextual placements
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Making tea: iterative design through analogy
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Proceedings of the third Nordic conference on Human-computer interaction
The ethnographically informed participatory design of a PD application to support communication
Assets '04 Proceedings of the 6th international ACM SIGACCESS conference on Computers and accessibility
Usability professionals-current practices and future development
Interacting with Computers
A bridging design prototype for investigating concept mapping in the preschool community
CHI '07 Extended Abstracts on Human Factors in Computing Systems
O diálogo como metáfora dos processos de desenvolvimento de software
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Building a unified framework for the practice of experience design
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Usability cost-benefit analysis: how usability became a curse word?
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Equality = inequality: probing equality-centric design and development methodologies
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Families and services: understanding opportunities for co-production of value in service design
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Journal of Organizational and End User Computing
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In the early 1980s, Scandinavian software designers who sought to make systems design more participatory and democratic turned to prototyping. The "Scandinavian challenge" of making computers more democratic inspired others who became interested in user-centered design; information designers on both sides of the Atlantic began to employ prototyping as a way to encourage user participation and feedback in various design approaches. But, as European and North American researchers have pointed out, prototyping is seen as meeting very different needs in Scandinavia and in the US. Thus design approaches that originate on either side of the Atlantic have implemented prototyping quite differently, have deployed it to meet quite different goals, and have tended to understand prototyping results in different ways.These differences are typically glossed over in technical communication research. Technical communicators have lately become quite excited about prototyping's potential to help design documentation, but the technical communication literature shows little critical awareness of the methodological differences between Scandinavian and US prototyping. In this presentation, I map out some of these differences by comparing prototyping in a variety of design approaches originating in Scandinavia and the US, such as mock-ups, cooperative prototyping, CARD, PICTIVE, and contextual design. Finally, I discuss implications for future technical communication research involving prototyping.