Design case: building community in a design effort in a decentralized, individualistic setting
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Invisible Work of Telephone Operators: An Ethnocritical Analysis
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Rapid ethnography: time deepening strategies for HCI field research
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Proceedings of the 20th annual international conference on Computer documentation
Trading system complexity: keeping the trader in control
interactions - All systems go: how Wall street will benefit from user-centered design
Connecting TV & PC: an in-situ field evaluation of an unified electronic program guide concept
Proceedings of the seventh european conference on European interactive television conference
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