Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
Field work: is it product work?
interactions
Job transformation in the age of the net
interactions
Adaptation of an ethnographic method for investigation of the task domain in diagnostic radiology
Field methods casebook for software design
Using the CARD and PICTIVE participatory design methods for collaborative analysis
Field methods casebook for software design
Changing the rules: a pragmatic approach to product development
Field methods casebook for software design
A day in the life of a family: an international ethnographic study
Field methods casebook for software design
“You've got three days!” Case studies in field techniques for the time-challenged
Field methods casebook for software design
Using field-oriented design techniques to develop consumer software products
Field methods casebook for software design
Engineering ethnography in the home
Conference Companion on Human Factors in Computing Systems
Mind maps and causal models: using graphical representations of field research data
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Quick and dirty GOMS: a case study of computed tomography interpretation
Human-Computer Interaction
The human-computer interaction handbook
Technology choice as a first step in design: the interplay of procedural and sensemaking processes
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Practical strategies for integrating a conversation analyst in an iterative design process
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
When you can't talk to customers: using storyboards and narratives to elicit empathy for users
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
Using a handheld PC to collect and analyze observational data
Proceedings of the 21st annual international conference on Documentation
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Autoethnography: a tool for practice and education
CHINZ '05 Proceedings of the 6th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: making CHI natural
Picture scenarios for representing use context in design
CHINZ '05 Proceedings of the 6th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: making CHI natural
Visualizing use context with picture scenarios in the design process
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
"Where we met last time": a study of sociality in the city
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Relating context to interface: an evaluation of picture scenarios
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Integrating activity theory and organizational modeling for context of use analysis
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
Health view: a simple and subtle approach to monitoring nutrition
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Design documentaries: inspiring design research through documentary film
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Co-design of innovations with teachers: definition and dynamics
ICLS '06 Proceedings of the 7th international conference on Learning sciences
Proceedings of the 2006 AVI workshop on BEyond time and errors: novel evaluation methods for information visualization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social dynamics of early stage co-design in developing regions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computer aided observations of complex mobile situations
CHI '07 Extended Abstracts on Human Factors in Computing Systems
GeoHealth: a location-based service for nomadic home healthcare workers
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
Sun dial: exploring techno-spiritual design through a mobile islamic call to prayer application
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Understanding Situated Social Interactions: A Case Study of Public Places in the City
Computer Supported Cooperative Work
TaskObserver: a tool for computer aided observations in complex mobile situations
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
e-du box: educational multimedia with tangible-enhanced interaction
Proceedings of the 7th ACM conference on Designing interactive systems
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Journal of Location Based Services
Engineering the social: The role of shared artifacts
International Journal of Human-Computer Studies
Multidisciplinary medical team meetings: a field study of collaboration in health care
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
Rural encounters: cultural translations through video
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
The SenseCam as a tool for task observation
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
Supporting the System Requirements Elicitation through Collaborative Observations
Groupware: Design, Implementation, and Use
Out on the town: A socio-physical approach to the design of a context-aware urban guide
ACM Transactions on Computer-Human Interaction (TOCHI)
Design of a braille writing tutor to combat illiteracy
Information Systems Frontiers
Gaining entry to real settings with a bridging design prototype
Proceedings of the 10th International Conference NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction
Hello World! --- Experiencing Usability Methods without Usability Expertise
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
International Journal of Technology Enhanced Learning
Understanding usability practices in complex domains
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Deliberate interactions: characterizing technology use in Nairobi, Kenya
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Serial hanging out: rapid ethnographic needs assessment in rural settings
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Sensemaking and knowledge building in system development
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Involving engineers in user research and user experience design of ICT for china
ICDHM'07 Proceedings of the 1st international conference on Digital human modeling
Design perspectives: sampling user research for concept development
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies
Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
Tangaza: frugal group messaging through speech and text
Proceedings of the First ACM Symposium on Computing for Development
Studying media usage in the living room by measuring infrared signals
Proceedings of the 7th International Conference on Methods and Techniques in Behavioral Research
Using F-formations to analyse spatial patterns of interaction in physical environments
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Learning outcome dependency on contemporary ICT in the New Zealand middle school classroom
Proceedings of the 12th Annual Conference of the New Zealand Chapter of the ACM Special Interest Group on Computer-Human Interaction
Exploring the impact of cultures on web usability test
HCD'11 Proceedings of the 2nd international conference on Human centered design
Making the link-providing mobile media for novice communities in the developing world
International Journal of Human-Computer Studies
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: users diversity - Volume Part II
Reflection on research methodologies for ubicomp in developing contexts
Personal and Ubiquitous Computing
Hammering models: designing usable modeling tools
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
Tiblo: a tangible learning aid for children with dyslexia
Procedings of the Second Conference on Creativity and Innovation in Design
International Journal of Human-Computer Studies
Extreme ethnography: challenges for research in large scale online environments
Proceedings of the 2012 iConference
Proceedings of the 2012 iConference
Living for the global city: mobile kits, urban interfaces, and ubicomp
UbiComp'05 Proceedings of the 7th international conference on Ubiquitous Computing
USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
HBU'11 Proceedings of the Second international conference on Human Behavior Unterstanding
StoryCrate: tabletop storyboarding for live film production
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the Designing Interactive Systems Conference
Understanding socially oriented roles and goals through motivational modelling
Journal of Systems and Software
The Pillar ATM: NCR and community centered innovation
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Drawing and acting as user experience research tools
Proceedings of the 10th asia pacific conference on Computer human interaction
Understanding NUI-supported nomadic social places in a Brazilian health care facility
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Testing the integration of smartphone-enabled ethnography with design
Proceedings of the 24th Australian Computer-Human Interaction Conference
"Facebook is a luxury": an exploratory study of social media use in rural Kenya
Proceedings of the 2013 conference on Computer supported cooperative work
Facilitating TV production using StoryCrate
Proceedings of the 9th ACM Conference on Creativity & Cognition
Enwildering the lab: merging field evaluation with in-lab experience sampling
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Family communication in rural and slum regions of Kenya
CHI '13 Extended Abstracts on Human Factors in Computing Systems
On legitimacy: designer as minor scientist
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Exploring the effects of space and place on engagement with an interactive installation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sharing Stories “in the Wild”: A Mobile Storytelling Case Study Using StoryKit
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
Designing ethnographic encounters for enriched HCI
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
Moths at midnight: design implications for supporting ecology-focused citizen science
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
Evaluating the Usability of Multimedia, Mobile and Network-Based Products
International Journal of Wireless Networks and Broadband Technologies
Quick and dirty: lightweight methods for heavyweight research
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
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Field research methods are useful in the many aspects of Human-Computer Interaction research, including gathering user requirements, understanding and developing user models, and new product evaluation and iterative design. Due to increasingly short product realization cycles, there has been growing interestth in more time efficient methods, including rapid prototyping methods and various usability inspection techniques. This paper will introduce "rapid ethnography," which is a collection of field methods intended to provide a reasonable understanding of users and their activities given significant time pressures and limited time in the field.. The core elements include limiting or constraining the research focus and scope, using key informants, capturing rich field data by using multiple observers and interactive observation techniques, and collaborative qualitative data analysis. A short case study illustrating the important characteristics of rapid ethnography will also be presented.