Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Computer Supported Cooperative Work
Rapid ethnography: time deepening strategies for HCI field research
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Patterns of cooperative interaction: Linking ethnomethodology and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Ethnography, ethnomethodology and the problem of generalisation in design
European Journal of Information Systems - Special issue: "Interpretive" approaches to information systems and computing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Research through design as a method for interaction design research in HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Representations and requirements: the value of ethnography in system design
Human-Computer Interaction
| Hi-index | 0.00 |
Design fields have long considered ethnography to be a source of insight for integration of user requirements and system constraints. Recent technology developments in smart phones have now made it possible to gather ethnographic data in the field to contribute to different stages of the design process. The combination of smart-phone ethnography and design practice raises new questions about the nature and quality of this hybrid approach. To examine this question, this paper reports on an evaluation of teaching practical workshops to staff and students at RWTH Aachen HCI Center during a funded research exchange by one of the authors. Participants were introduced to the (Stanford) design thinking approach and then smart-phone ethnography with a view to exploring the relationship between both approaches. Follow up surveys examined what potential and challenges these developments offer are explored through evaluative comments by participants.