Preliminary findings of an ethnographical research on designing accessible geolocated services with older people

Authors:
Valeria Righi;Guiller Malón;Susan Ferreira;Sergio Sayago;Josep Blat
Affiliations:
Interactive Technologies Group, Universitat Pompeu Fabra, Barcelona, Spain;Interactive Technologies Group, Universitat Pompeu Fabra, Barcelona, Spain;Interactive Technologies Group, Universitat Pompeu Fabra, Barcelona, Spain;School of Computing, University of Dundee, Dundee, Scotland;Interactive Technologies Group, Universitat Pompeu Fabra, Barcelona, Spain
Venue:
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: users diversity - Volume Part II
Year:
2011

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Abstract

Older people run the risk of being socially excluded due to the numerous barriers they need to overcome when interacting with Information and Communication Technologies (ICT) to perform an ever-increasing number of daily activities. This paper presents preliminary findings of a rapid ethnographical study, conducted with around 90 older people during 1 month, which aimed to explore the potential of geo-located ICT services to foster social inclusion and support independent living. This paper discusses potential scenarios of use for technologies that have largely been overlooked in HCI research with older people, such as Google Maps; key aspects of how they (want to) use these technologies and relevant interaction barriers that limit their interactions with them.