Designing social networking sites for older adults

  • Authors:
  • Lorna Gibson;Wendy Moncur;Paula Forbes;John Arnott;Christopher Martin;Amritpal S. Bhachu

  • Affiliations:
  • University of Dundee;University of Aberdeen;University of Dundee;University of Dundee;University of Dundee;University of Dundee

  • Venue:
  • BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
  • Year:
  • 2010

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Abstract

The importance of older adults' social networks in providing practical, emotional and informational support is well documented. In this paper, we reflect on the personal social networks of older adults, and the shortcomings of existing online Social Networking Sites (SNSs) in supporting their needs. We report findings from ethnographic interviews, focus groups and hands-on demonstrations with older adults, where we find key themes affecting adoption of SNSs. We then consider design aspects that should be taken into account for future SNSs, if they are to meet the preferences of older users.