The effects of an introductory computer course on the attitudes of older adults towards computers
SIGCSE '92 Proceedings of the twenty-third SIGCSE technical symposium on Computer science education
“User sensitive inclusive design”— in search of a new paradigm
CUU '00 Proceedings on the 2000 conference on Universal Usability
The effects of font type and size on the legibility and reading time of online text by older adults
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the fifth international ACM conference on Assistive technologies
Designing for dynamic diversity: interfaces for older people
Proceedings of the fifth international ACM conference on Assistive technologies
Building Accessible Websites
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
Web usability and age: how design changes can improve performance
CUU '03 Proceedings of the 2003 conference on Universal usability
A study of web usability for older adults seeking online health resources
ACM Transactions on Computer-Human Interaction (TOCHI)
Strategies for teaching older people to use the World Wide Web
Universal Access in the Information Society
User study on older adults’ use of the Web and search engines
Universal Access in the Information Society
Improving web accessibility through an enhanced open-source browser
IBM Systems Journal
Introducing the Internet to the over-60s: Developing an email system for older novice computer users
Interacting with Computers
The non browser: helping older novice computer users to access the web
Accessible Design'05 Proceedings of the 2005 international conference on Accessible Design in the Digital World
Simple pen interaction performance of young and older adults using handheld computers
Interacting with Computers
Improving the learnability of mobile device applications for older adults
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Age and web access: the next generation
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Designing Systems for Health Promotion and Autonomy in Older Adults
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Telling the story of older people e-mailing: An ethnographical study
International Journal of Human-Computer Studies
Multi-Layered Interfaces to Improve Older Adults’ Initial Learnability of Mobile Applications
ACM Transactions on Accessible Computing (TACCESS)
Designing social networking sites for older adults
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
Redesigning web sites for older adults
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
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A proof of concept web search and navigation system was developed for older people for whom the Internet is seen as an alien territory. A joint industry/academia team deployed User Sensitive Inclusive Design principles, focusing on the usability of the interface for this user group. The search and navigation system that was developed was significantly preferred by the user group to that provided by a standard commercial (Internet Service Provider) system; it scored highly for ease of use and the participants reported increased confidence in their ability to master the Internet. Recorded quantitative measures showed fewer task errors. The outcome of the development was a successful "proof of concept" search and navigation system for older novice computer users together with approaches to design and development for those who wish to design for this user group.