Rapid ethnography: time deepening strategies for HCI field research
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
interactions - All systems go: how Wall street will benefit from user-centered design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 16th international conference on World Wide Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile commerce and electronic commerce in Thailand: a value space analysis
International Journal of Mobile Communications
Research Approaches to Mobile Use in the Developing World: A Review of the Literature
The Information Society
Designing digital games for rural children: a study of traditional village games in India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
txteagle: Mobile Crowdsourcing
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Avaaj Otalo: a field study of an interactive voice forum for small farmers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An exploratory study of unsupervised mobile learning in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Where there's a will there's a way: mobile media sharing in urban india
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How socio-economic structure influences rural users' acceptance of mobile entertainment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
After access: challenges facing mobile-only internet users in the developing world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Field testing mobile digital storytelling software in rural Kenya
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Technology as amplifier in international development
Proceedings of the 2011 iConference
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UbiComp'06 Proceedings of the 8th international conference on Ubiquitous Computing
"Facebook is a luxury": an exploratory study of social media use in rural Kenya
Proceedings of the 2013 conference on Computer supported cooperative work
Powering the cellphone revolution: findings from mobile phone charging trials in off-grid Kenya
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Digital apartheid: an ethnographic account of racialised hci in Cape Town hip-hop
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Walking and the social life of solar charging in rural africa
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on practice-oriented approaches to sustainable HCI
Making it "pay a bit better": design challenges for micro rural enterprise
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Mobile phone users in rural parts of the developing world, especially Africa, adapt to lack of electricity, poverty, remote locations, unpredictable services, and second-hand technology. Meanwhile, the technology developers are forging ahead, designing for "smartphones," high-speed data packets, and Internet access, not the "dumb" phones and parsimonious voice calls of the rural householder. We draw from fieldwork in Kenya with mobile phone owners to relate specific practices and issues facing rural users. Problems such as "spoiled" phone batteries and "China-makes" suggest larger design implications. We use our findings to motivate a design agenda for the rural poor built on the assumption of off-grid use and limited power, simple cheap phones, and Unstructured Supplementary Service Data (USSD) protocol. A key part of this agenda calls for developing usable technologies aimed at the infrastructure rather than mobile phone interface level.