Technology as amplifier in international development

  • Authors:
  • Kentaro Toyama

  • Affiliations:
  • University of California, Berkeley

  • Venue:
  • Proceedings of the 2011 iConference
  • Year:
  • 2011

Quantified Score

Hi-index 0.00

Visualization

Abstract

Amplification theories of information technology argue that technology is primarily a magnifier of existing institutional forces. In this paper, these ideas are synthesized and augmented for an amplification theory of "information and communication technology for development" (ICT4D), the study of electronic technology in international development. Three mechanisms for amplification are identified, arising out of differentials in access, capacity, and motivation, and the ideas are developed using examples from telecenters, television, and mobile phones. The amplification thesis contradicts theories that imply that technology's impact is additive or transformative in and of itself, e.g., that access to technology levels the playing field of power, or that the Internet, per se, democratizes access to information. The consequences of an amplifier theory for ICT4D are that (1) technology cannot substitute for missing institutional capacity and human intent; (2) technology tends to amplify existing inequalities; (3) technology projects in global development are most successful when they amplify already successful development efforts or positively inclined intent, rather than seek to fix, provide, or substitute for broken or missing institutional elements.