Qualidade de uso de um sistema de TV digital

  • Authors:
  • Danielly B. Guimarães;Elizabeth S. Furtado

  • Affiliations:
  • Universidade de Fortaleza, Washington Soares, Edson Queiroz;Universidade de Fortaleza, Washington Soares, Edson Queiroz

  • Venue:
  • Proceedings of the IX Symposium on Human Factors in Computing Systems
  • Year:
  • 2010

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Abstract

A clear definition of quality goals of the business processes of a proposed system and the establishment of responsibilities among stakeholders (professionals, users and organizations), individually and systemically, are basic requirements for the success of this proposal. A framework is proposed to guide those involved to implement practices and ISO Usability and Interactive Digital TV (TVDi). The standards proposed in this framework were obtained from a socio-technical scenarios relating to a digital TV system. An analysis of theoretical and practical experiences on the deployment of digital TV shows there are challenges to apply them caused by attitudes fragmented and where the user does not have the central role.