Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
Participatory conversation in PD
Communications of the ACM - Special issue Participatory Design
Conversational conventions and participation in cross-functional design teams
COCS '95 Proceedings of conference on Organizational computing systems
A C.A.R.D. game for participatory task analysis and redesign: macroscopic complement to PICTIVE
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Remediation: understanding new media
Remediation: understanding new media
Layered participatory analysis: new developments in the CARD technique
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Beyond Interaction Design: Beyond Human-Computer Interaction
Beyond Interaction Design: Beyond Human-Computer Interaction
GammaKnife surgery: safety and the identity of users
Technology and Health Care
Product interface design: A participatory approach based on virtual reality
International Journal of Human-Computer Studies
Briefing news reporting with mobile assignments: perceptions, needs and challenges
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Application of virtual reality technologies in consumer product usability
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
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In this study, we argue that users participating in the design process will form the participation as a function of their professional role, but also as a function of their identity more or less independent from their role. In order to get the full potential of cooperative design the user identity in general and in this case their attitudes towards technology in particular should be incorporated into the design process. This case study consists of participatory design sessions with two different organizations, in the context of a media production tool development project. Facilitator skills, and workshop interventions to balance attitudes and to take them into account in design are discussed. Furthermore, we argue that attitudes will affect a subsequent implementation of a technical system, and that knowledge about stakeholder identity can be useful for further design activities and for planning system implementation.