Story lifecycle in a product development organization

Authors:
Majie Zeller;Sandra L. Kogan;Michael J. Muller;Merry Morse
Affiliations:
IBM Software Group, Cambridge, MA;IBM Software Group, Cambridge, MA;IBM Research, Cambridge, MA;IBM Software Group, Cambridge, MA
Venue:
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Year:
2004

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Abstract

This poster describes an integrated set of stories and story-based activities that we have used in product development in IBM Software Group's Lotus product organizations. We use five types of stories (stories from the field, concept stories, design-exploration stories, partner-integration stories, and product demonstrations). We describe the "inputs" and "outcomes" of each stage of our developing "story lifecycle," illustrating our method with multiple case studies.