Supporting scenario building in product design

Authors:
Irene Anggreeni;Mascha van der Voort
Affiliations:
University of Twente, Enschede, The Netherlands;University of Twente, Enschede, The Netherlands
Venue:
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2
Year:
2008

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Abstract

Designing consumer products has grown more challenging due to the increasingly complex characteristics of these products. Design research has promoted the use of scenarios -concrete stories about product use- to support the design process. However, design practice still lacks a thorough guidance that integrates various scenario uses effectively. In this paper, we describe a software concept that guides designers in generating meaningful scenarios. Inspired by design practice, we expect the support tool to serve as a framework for documenting design knowledge, enabling designers to make well-informed decisions.