Interactive Systems: Bridging the Gaps Between Developers and Users
Computer - Special issue on instruction sequencing
Generating visions: future workshops and metaphorical design
Design at work
Computers in context—but in which context?
Computers and design in context
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
interactions - Funology
Net neighbours: adapting HCI methods to cross the digital divide
Interacting with Computers
Pastiche scenarios: Fiction as a resource for user centred design
Interacting with Computers
Design alter egos: constructing and employing fictional characters in collaborative design sessions
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Fictional characters in participatory design sessions: Introducing the "design alter egos" technique
Interacting with Computers
Can we all stand under our umbrella: the arts and design research in HCI
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Participatory design: one step back or two steps forward?
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Participatory healthcare service design and innovation
Proceedings of the 11th Biennial Participatory Design Conference
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In this paper, we report on a project applying participatory design methods to include people who have experience of social exclusion (in one form or another) in designing possible technologies for e-(local)-government services. The work was part of a project for the Office of the Deputy Prime Minister in the UK, and was concerned with 'access tokens' that can provide personal identification for individuals accessing public services, based on technologies such as multi-functional smartcards, flash memory sticks, mobile phone SIMs or similar devices.In particular we report on our experience using the 'pastiche scenarios' technique recently developed by Mark Blythe. Our findings indicate that the technique can be effective and engaging in helping people to create realistic scenarios of future technology use and highlight some possible pitfalls to consider when using this technique.