Home-based communication system for older adults and their remote family

Authors:
Marcela D. Rodríguez;Victor M. Gonzalez;Jesus Favela;Pedro C. Santana
Affiliations:
Engineering School, Autonomous University of Baja California, Boulevard Benito Juarez S/N, P.C. 21900 Mexicali, Mexico;Manchester Business School, Booth Street East, Room F40, M15 6PB, University of Manchester, Manchester, UK;Computer Science Department, CICESE Research Center, Km, 107 Carr. Tijuana-Ensenada, P.C. 22860 Ensenada, Mexico;School of Telematics, University of Colima, Avenue Universidad 333, Col. Colima, P.C. 28040 Colima, Mexico
Venue:
Computers in Human Behavior
Year:
2009

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Abstract

As in many Latin-American countries, in Mexico many older adults live alone as a result of the migration of one or more of their relatives, mostly to the USA. Thus, not only do they live alone, but they might seldom see these relatives for long periods, even though they often depend on them financially. With the goal of designing appropriate communication technology for seniors and their relatives experiencing this situation, we conducted interviews and evaluated scenarios and prototypes to reveal the practical ways they maintain emotional ties despite the distance. Based on those findings, we envisioned a communication system through which seniors and their relatives can maintain close social ties by sharing information, personal reminiscences and stories. We found that older adults perceived the system as a richer, natural form of communication with their relatives that could facilitate their integration into the networks that currently connect members of their families.