Keeping in touch with the family: home and away with the ASTRA awareness system

Authors:
Panos Markopoulos;Natalia Romero;Joy van Baren;Wijnand IJsselsteijn;Boris de Ruyter;Babak Farshchian
Affiliations:
Eindhoven University of Technology, Eindhoven, The Netherlands;Eindhoven University of Technology, Eindhoven, The Netherlands;Eindhoven University of Technology, Eindhoven, The Netherlands;Eindhoven University of Technology, Eindhoven, The Netherlands;Philips Research Eindhoven, Eindhoven, The Netherlands;Telenor Research, Trondheim, Norway
Venue:
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Year:
2004

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Abstract

This paper describes research in supporting close family members living apart to keep in touch with each other. We introduce an awareness system for supporting lightweight social communication between mobile individuals and people at home. Communication is based on pictures, short messages and reachability information. A field test has provided empirical evidence that affective benefits, to this point only hypothesized by researchers in awareness systems, are indeed experienced by users of our system.