Social translucence: an approach to designing systems that support social processes
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Keeping in touch with the family: home and away with the ASTRA awareness system
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International Journal of Handheld Computing Research
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This paper examines the communication needs of busy parents that can be served by awareness systems: systems supporting a continuous and semi-automated flow of information about the activities of communicating individuals. We report an online survey involving 69 participants. This survey focused on whether the types of information offered by awareness systems as these are introduced in current research literature are appreciated by busy parents. The results show a) that information items that allow personalization and expressing intentionality are more desired than those than low granularity and automatically sensed information that is easy to collect automatically b) the attitudes regarding the information that people wish to share about themselves is almost identical to what they wish to know of their partners and c) survey methods focusing on information do not need to differentiate between the direction of information flow or whether this is symmetric, since people report almost identical preferences.