It's the thought that counts: content vs. contact

Authors:
Hanif Baharin;Romiza Md. Nor;Ralf Mühlberger
Affiliations:
The University of Queensland, Australia;The University of Queensland, Australia;The University of Queensland, Australia
Venue:
Proceedings of the 20th Australasian Conference on Computer-Human Interaction: Designing for Habitus and Habitat
Year:
2008

Citing 11
Cited 3

Digital family portraits: supporting peace of mind for extended family members

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
LumiTouch: an emotional communication device

CHI '01 Extended Abstracts on Human Factors in Computing Systems
Gustbowl: technology supporting affective communication through routine ritual interactions

CHI '04 Extended Abstracts on Human Factors in Computing Systems
Keeping in touch with the family: home and away with the ASTRA awareness system

CHI '04 Extended Abstracts on Human Factors in Computing Systems
Feellight: a communication device for distant nonverbal exchange

Proceedings of the 2004 ACM SIGMM workshop on Effective telepresence
TxtBoard: from text-to-person to text-to-home

CHI '05 Extended Abstracts on Human Factors in Computing Systems
The bed: a medium for intimate communication

CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Negotiating presence-in-absence: contact, content and context

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
I just clicked to say I love you: rich evaluations of minimal communication

CHI '06 Extended Abstracts on Human Factors in Computing Systems
Social radio: a music-based approach to emotional awareness mediation

Proceedings of the 12th international conference on Intelligent user interfaces
Slow messaging: intimate communication for couples living at a distance

DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces

Living with the sound of the past: experiencing sonic atomic interaction using the sound diary

Proceedings of the 10th International Conference NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction
Utilising the open channel created by telecare: acoustic communication analysis of radio sounds at home

OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
All You Need is Love: Current Strategies of Mediating Intimate Relationships through Technology

ACM Transactions on Computer-Human Interaction (TOCHI)

Quantified Score

Hi-index	0.00

Visualization

Abstract

We are currently exploring two domains where the introduction of content gathering technologies is having a negative impact on social contact, particularly telecare technologies on independent living and sensor technologies on remote regional workers. To minimise the incidental cost of such interventions we are investigating enhanced design options that include contact, in the form of presence/awareness, as secondary functionality of these technologies. In this paper we classify a sample of presence technologies from the home environments using a model of presence, based on the concept of content and contact. Content is discussed in terms of the communication bandwidth while contact is viewed from the attention requirement of both initiator and receiver. Issues and successes of each category are highlighted, and we conclude with a contact focused interaction pattern that relates to, but is not driven by, content.