All You Need is Love: Current Strategies of Mediating Intimate Relationships through Technology

  • Authors:
  • Marc Hassenzahl;Stephanie Heidecker;Kai Eckoldt;Sarah Diefenbach;Uwe Hillmann

  • Affiliations:
  • Folkwang University of the Arts;Folkwang University of the Arts;Folkwang University of the Arts;Folkwang University of the Arts;Telekom Innovation Laboratories

  • Venue:
  • ACM Transactions on Computer-Human Interaction (TOCHI)
  • Year:
  • 2012

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Abstract

A wealth of evidence suggests that love, closeness, and intimacy---in short relatedness---are important for people’s psychological well-being. Nowadays, however, couples are often forced to live apart. Accordingly, there has been a growing and flourishing interest in designing technologies that mediate (and create) a feeling of relatedness when being separated, beyond the explicit verbal communication and simple emoticons available technologies offer. This article provides a review of 143 published artifacts (i.e., design concepts, technologies). Based on this, we present six strategies used by designers/researchers to create a relatedness experience: Awareness, expressivity, physicalness, gift giving, joint action, and memories. We understand those strategies as starting points for the experience-oriented design of technology.