The VideoWindow system in informal communication
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Realizing a video environment: EuroPARC's RAVE system
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Communications of the ACM
Cookies and Web browser design: toward realizing informed consent online
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Tearing down walls for the homebound elderly
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Unpacking "privacy" for a networked world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Security in the wild: user strategies for managing security as an everyday, practical problem
Personal and Ubiquitous Computing
MultiView: spatially faithful group video conferencing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The domestic economy: a broader unit of analysis for end user programming
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Everyday practices with mobile video telephony
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Pêle-Mêle, a video communication system supporting a variable degree of engagement
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Designing worth is worth designing
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Shared family calendars: Promoting symmetry and accessibility
ACM Transactions on Computer-Human Interaction (TOCHI)
Home networking and HCI: what hath god wrought?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The work to make a home network work
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Supporting long-distance parent-child interaction in divorced families
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Values, value and worth: their relationship to hci?
CHI '08 Extended Abstracts on Human Factors in Computing Systems
SPARCS: exploring sharing suggestions to enhance family connectedness
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Values as lived experience: evolving value sensitive design in support of value discovery
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Locating family values: a field trial of the whereabouts clock
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
Hanging Out, Messing Around, and Geeking Out: Kids Living and Learning with New Media
Hanging Out, Messing Around, and Geeking Out: Kids Living and Learning with New Media
Family story play: reading with young children (and elmo) over a distance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 9th International Conference on Interaction Design and Children
Design of an instrument for the evaluation of communication technologies with children
Proceedings of the 9th International Conference on Interaction Design and Children
Designing for dynamic family structures: divorced families and interactive systems
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Family storytelling for grandparents and grandchildren living apart
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
A system for the collaborative reading of digital books with the partially sighted: project proposal
BooksOnline '10 Proceedings of the third workshop on Research advances in large digital book repositories and complementary media
Connecting families: new technologies, family communication, and the impact on domestic space
Proceedings of the 16th ACM international conference on Supporting group work
Conversational management of network trouble perturbations in personal videoconferencing
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Understanding technology choices and values through social class
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Towards a framework of publics: Re-encountering media sharing and its user
ACM Transactions on Computer-Human Interaction (TOCHI)
Hello, is grandma there? let's read! StoryVisit: family video chat and connected e-books
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Family portals: connecting families through a multifamily media space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Technologies and social learning in an urban after-school center
CHI '11 Extended Abstracts on Human Factors in Computing Systems
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Pop goes the cell phone: asynchronous messaging for preschoolers
Proceedings of the 10th International Conference on Interaction Design and Children
Pokaboo: a networked toy for distance communication and play
Proceedings of the 10th International Conference on Interaction Design and Children
Supporting pretend and narrative play over videochat
Proceedings of the 10th International Conference on Interaction Design and Children
Supporting young children's communication with adult relatives across time zones
Proceedings of the 23rd Australian Computer-Human Interaction Conference
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
People in books: using a FlashCam to become part of an interactive book for connected reading
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Finding a new normal: the role of technology in life disruptions
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Computer Supported Cooperative Work
Intimacy in long-distance relationships over video chat
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IllumiShare: sharing any surface
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Video kids: augmenting close friendships with asynchronous video conversations in videopal
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Understanding heart rate sharing: towards unpacking physiosocial space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Pet video chat: monitoring and interacting with dogs over distance
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Focusing on shared experiences: moving beyond the camera in video communication
Proceedings of the Designing Interactive Systems Conference
Moving beyond talking heads to shared experiences: the future of personal video communication
Proceedings of the 17th ACM international conference on Supporting group work
Enabling 'togetherness' in high-quality domestic video
Proceedings of the 20th ACM international conference on Multimedia
All You Need is Love: Current Strategies of Mediating Intimate Relationships through Technology
ACM Transactions on Computer-Human Interaction (TOCHI)
Human-to-human interfaces for remote service kiosks: the potential of audiovisual communication
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
"almost touching": parent-child remote communication using the sharetable system
Proceedings of the 2013 conference on Computer supported cooperative work
How and why teenagers use video chat
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
Exploring pet video chat: the remote awareness and interaction needs of families with dogs and cats
Proceedings of the 2013 conference on Computer supported cooperative work
Investigating the communication patterns of distance-separated grandparents and grandchildren
CHI '13 Extended Abstracts on Human Factors in Computing Systems
The future of personal video communication: moving beyond talking heads to shared experiences
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Exploring the diversity of families: designing technologies for the contemporary family life
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploration of videochat for children with autism
Proceedings of the 12th International Conference on Interaction Design and Children
Clearing the virtual window: connecting two locations with interactive public displays
Proceedings of the 2nd ACM International Symposium on Pervasive Displays
Understanding user behavior at scale in a mobile video chat application
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Vasque: a privacy preserving casual communication system based on a circular mirror metaphor
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Ti-Photograph: a tele-immersive photograph system for distributed parents and children
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Orchestration: tv-like mixing grammars applied to video-communication for social groups
Proceedings of the 21st ACM international conference on Multimedia
The whisper pillow: a study of technology-mediated emotional expression in close relationships
Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
Towards a questionnaire for measuring affective benefits and costs of communication technologies
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
An empirical study on the user's context in mobile videoconferencing devices
Proceedings of the 25ième conférence francophone on l'Interaction Homme-Machine
Aligning intergenerational communication patterns and rhythms in the age of social media
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
Shared geocaching over distance with mobile video streaming
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
The family room: a multi-camera, multi-display family media space
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
Editorial: Special Issue on Advances in Computer Supported Collaboration: Systems and Technologies
Future Generation Computer Systems
The Optimiser: monitoring and improving switching delays in video conferencing
Proceedings of Workshop on Mobile Video Delivery
The Optimiser: monitoring and improving switching delays in video conferencing
Proceedings of Workshop on Mobile Video Delivery
Understanding children's behavior in an asynchronous video-mediated communication environment
Personal and Ubiquitous Computing
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In this paper, we explore the benefits of videochat for families and the corresponding work that home users engage in to make a video call run smoothly. We explore the varieties of social work required, including coordination work, presentation work, behavioral work, and scaffolding work, as well as the technical work necessary. We outline the benefits families enjoy for doing this work and discuss the ways in which families use videochat to reinforce their identity as a family and reinforce their family values, in effect making - as in creating - love. We conclude with recommendations for improving videochat and for designing with family values in mind more generally.