Investigating the communication patterns of distance-separated grandparents and grandchildren

  • Authors:
  • Azadeh Forghani;Carman Neustaedter;Thecla Schiphorst

  • Affiliations:
  • Simon Fraser University, Surrey, Canada;Simon Fraser University, Surrey, Canada;Simon Fraser University, Surrey, Canada

  • Venue:
  • CHI '13 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2013

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Abstract

A variety of systems have been designed to support communication between distance-separated grandparents and grandchildren. Yet despite this, there are few studies of the actual communication routines and needs of these groups. To address this, we have conducted a study that explores the existing communication activities as well as the future desired communication patterns between distance-separated grandparents and grandchildren between the ages of three and ten through interview with grandparents and parents. The main purpose of this study was to investigate the way they currently communicate as well as the expectations that could be used as a basis for future designs to support their needs.