The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Third-generation information architecture
Communications of the ACM
Design and natural science research on information technology
Decision Support Systems
Design science in information systems research
MIS Quarterly
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This paper describes an information systems design theory (ISDT) for supporting knowledge reachback during weapons of mass destruction (WMD) events and exercises. WMD reachback is complex because managing their consequences involves identifying, integrating and leveraging knowledge from a broad spectrum of knowledge sources including published and classified resources, systems and other technology tools, and, especially, people. Information systems design theories provide a framework for specifying information technology requirements in a given domain, providing rationale for proposed solutions, and proposing hypotheses for evaluating those solutions. This paper draws on a design case study and prototype created to support operations analysts, first responders, and other field personnel responsible for managing WMD events.