Making Use: Scenario-Based Design of Human-Computer Interactions
Making Use: Scenario-Based Design of Human-Computer Interactions
Discovery and Integration of Mobile Communications in Everyday Life
Personal and Ubiquitous Computing
Data & Knowledge Engineering - Special issue: The language/action perspective
CHI '04 Extended Abstracts on Human Factors in Computing Systems
The impact of use context on mobile services acceptance: The case of mobile ticketing
Information and Management
Creating human-machine synergy in negotiation support systems: towards the pocket negotiator
HuCom '08 Proceedings of the 1st International Working Conference on Human Factors and Computational Models in Negotiation
Design guidelines for negotiation support systems: an expert perspective using scenarios
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Hi-index | 0.00 |
We investigate people's attitudes towards the possible use of mobile negotiation support systems (NSS) in different social contexts and the consequences for their design. For that purpose we developed an online survey based on existing models of technology acceptance. In the questionnaire we showed five filmed scenarios of NSS use contexts. The data collected from 120 respondents, showed (a) that subjective norm is an important factor influencing the intention to use the system and (b) that the acceptance of NSS depends on the use context. Therefore, we argue that NSS should be designed not merely as tools being used in the actual negotiation but as social devices harnessing social networks to provide support in all negotiation phases.