Web-based customer decision support systems
Communications of the ACM
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Journal of Management Information Systems
Research Note: Individual Cognition and Dual-Task Interference in Group Support Systems
Information Systems Research
The Contingent Impact of Contextualization on Computer-Mediated Collaboration
Organization Science
Information and Organization
Assessing Screening and Evaluation Decision Support Systems: A Resource-Matching Approach
Information Systems Research
Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support
Information Systems Research
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As a new paradigm of e-commerce, collaborative online shopping fulfills online consumers' needs to shop with close ones in a social and collaborative environment. While previous e-commerce research and practice mainly focus on consumers' individual shopping behavior, a recent trend is for consumers to buy things together online. This study proposes two new types of navigation support and investigates how different types of navigation support influence consumers' collaborative online shopping experience. Specifically, their impacts on consumers' coordination performance and perceived usefulness are assessed by comparing two types of extant navigation support in a lab experiment. Meanwhile, the moderating role of the group structure of collaborative consumers is also assessed.