Introduction to designing information and organizations with a positive lens

Authors:
Michel Avital;Richard J. Boland;Kalle Lyytinen
Affiliations:
University of Amsterdam, Roetersstraat 11, 1018 WB Amsterdam, The Netherlands;Case Western Reserve University, 10900 Euclid Avenue, Cleveland, OH 44106, USA;Case Western Reserve University, 10900 Euclid Avenue, Cleveland, OH 44106, USA
Venue:
Information and Organization
Year:
2009

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Abstract

The role and potential contribution of a positive lens to the design of systems and organizations is the focus of this introductory essay. The positive lens refers to a perspective in the social sciences that emphasizes the capacity of people and organizations to construct better work environments, customer experiences and socio-technical systems through a positive discourse. Joining a positive lens on organizing with the transformative power of design thinking opens new horizons and uncovers previously overlooked possibilities for creating organizational and social well-being. This volume aims to introduce design with a positive lens into the research on information systems and organizations and to explore its potential value.