Workflow handbook 1997
Discovering models of software processes from event-based data
ACM Transactions on Software Engineering and Methodology (TOSEM)
Production workflow: concepts and techniques
Production workflow: concepts and techniques
Integrating communication and information through ContactMap
Communications of the ACM - Supporting community and building social capital
Workflow management: models, methods, and systems
Workflow management: models, methods, and systems
Sap R/3 Process Oriented Implementation
Sap R/3 Process Oriented Implementation
Computer Supported Social Networking For Augmenting Cooperation
Computer Supported Cooperative Work
Work rhythms: analyzing visualizations of awareness histories of distributed groups
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Mining Process Models from Workflow Logs
EDBT '98 Proceedings of the 6th International Conference on Extending Database Technology: Advances in Database Technology
Improving Business Process Quality through Exception Understanding, Prediction, and Prevention
Proceedings of the 27th International Conference on Very Large Data Bases
Discovering Workflow Performance Models from Timed Logs
EDCIS '02 Proceedings of the First International Conference on Engineering and Deployment of Cooperative Information Systems
Workflow-Based Process Monitoring and Controlling ¾ Technical and Organizational Issues
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Organizational Data Mining: Leveraging Enterprise Data Resources for Optimal Performance
Organizational Data Mining: Leveraging Enterprise Data Resources for Optimal Performance
Workflow mining: a survey of issues and approaches
Data & Knowledge Engineering
Wallop: Designing Social Software for Co-Located Social Networks
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 4 - Volume 4
Process mining: a research agenda
Computers in Industry - Special issue: Process/workflow mining
Computers in Industry - Special issue: Process/workflow mining
Social and temporal structures in everyday collaboration
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Correctness criteria for dynamic changes in workflow systems: a survey
Data & Knowledge Engineering - Special issue: Advances in business process management
Workflow Mining: Discovering Process Models from Event Logs
IEEE Transactions on Knowledge and Data Engineering
Discovering Social Networks from Event Logs
Computer Supported Cooperative Work
Rediscovering workflow models from event-based data using little thumb
Integrated Computer-Aided Engineering
VLDB '02 Proceedings of the 28th international conference on Very Large Data Bases
The prom framework: a new era in process mining tool support
ICATPN'05 Proceedings of the 26th international conference on Applications and Theory of Petri Nets
The effectiveness of workflow management systems: Predictions and lessons learned
International Journal of Information Management: The Journal for Information Professionals
A Grid-Based Multi-relational Approach to Process Mining
DEXA '08 Proceedings of the 19th international conference on Database and Expert Systems Applications
Discovery, Verification and Conformance of Workflows with Cancellation
ICGT '08 Proceedings of the 4th international conference on Graph Transformations
Workflow Simulation for Operational Decision Support Using Design, Historic and State Information
BPM '08 Proceedings of the 6th International Conference on Business Process Management
Cycle Time Prediction: When Will This Case Finally Be Finished?
OTM '08 Proceedings of the OTM 2008 Confederated International Conferences, CoopIS, DOA, GADA, IS, and ODBASE 2008. Part I on On the Move to Meaningful Internet Systems:
A Reference Model for Grid Architectures and Its Analysis
OTM '08 Proceedings of the OTM 2008 Confederated International Conferences, CoopIS, DOA, GADA, IS, and ODBASE 2008. Part I on On the Move to Meaningful Internet Systems:
Process-Aware Information Systems: Lessons to Be Learned from Process Mining
Transactions on Petri Nets and Other Models of Concurrency II
Workflow simulation for operational decision support
Data & Knowledge Engineering
Analysis of a collaborative workflow process with distributed actors
Information Systems Frontiers
TomTom for Business Process Management (TomTom4BPM)
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
A Collaboration and Productiveness Analysis of the BPM Community
BPM '09 Proceedings of the 7th International Conference on Business Process Management
Process mining applied to the test process of wafer scanners in ASML
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews - Special issue on information reuse and integration
Recovering business processes from business applications
Journal of Software Maintenance and Evolution: Research and Practice
SPDW+: a seamless approach for capturing quality metrics in software development environments
Software Quality Control
A method for business process decomposition based on the separation of concerns principle
Proceedings of the 2010 ACM Symposium on Applied Computing
A core ontology for business process analysis
ESWC'08 Proceedings of the 5th European semantic web conference on The semantic web: research and applications
Challenges for business process intelligence: discussions at the BPI workshop 2007
BPM'07 Proceedings of the 2007 international conference on Business process management
Preprocessing support for large scale process mining of SAP transactions
BPM'07 Proceedings of the 2007 international conference on Business process management
Process mining as first-order classification learning on logs with negative events
BPM'07 Proceedings of the 2007 international conference on Business process management
The need for a process mining evaluation framework in research and practice: position paper
BPM'07 Proceedings of the 2007 international conference on Business process management
Rediscovery of government process model in e-government
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 7
In situ evaluation of recommender systems: Framework and instrumentation
International Journal of Human-Computer Studies
The impact of business analytics on supply chain performance
Decision Support Systems
Process discovery: capturing the invisible
IEEE Computational Intelligence Magazine
Journal of Biomedical Informatics
Beyond process mining: from the past to present and future
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Process compliance measurement based on behavioural profiles
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Time prediction based on process mining
Information Systems
Similarity of business process models: Metrics and evaluation
Information Systems
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Process discovery in event logs: An application in the telecom industry
Applied Soft Computing
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
COMPRO: a methodological approach for business process contextualisation
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
Slipstream: architecture options for real-time process analytics
Proceedings of the 2011 ACM Symposium on Applied Computing
A business process mining application for internal transaction fraud mitigation
Expert Systems with Applications: An International Journal
Process compliance analysis based on behavioural profiles
Information Systems
An iterative approach for business process template synthesis from compliance rules
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
Human-centered process engineering based on content analysis and process view aggregation
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
A blueprint for event-driven business activity management
BPM'11 Proceedings of the 9th international conference on Business process management
Source code partitioning using process mining
BPM'11 Proceedings of the 9th international conference on Business process management
Event-based monitoring of process execution violations
BPM'11 Proceedings of the 9th international conference on Business process management
What BPM technology can do for healthcare process support
AIME'11 Proceedings of the 13th conference on Artificial intelligence in medicine
Mining student capstone projects with FRASR and ProM
Proceedings of the ACM international conference companion on Object oriented programming systems languages and applications companion
Discovery and analysis of e-mail-driven business processes
Information Systems
Conceptual framework for business processes compositional verification
Information and Software Technology
Business process management adoption: a case study of a South African supermarket retailer
Proceedings of the South African Institute of Computer Scientists and Information Technologists Conference on Knowledge, Innovation and Leadership in a Diverse, Multidisciplinary Environment
Business activity management for service networks in cloud environments
Proceedings of the 6th Workshop on Middleware for Service Oriented Computing
Workflow simulation for operational decision support using event graph through process mining
Decision Support Systems
A family of case studies on business process mining using MARBLE
Journal of Systems and Software
Process Mining: Overview and Opportunities
ACM Transactions on Management Information Systems (TMIS)
Dynamic guidance enhancement in workflow management systems
Proceedings of the 27th Annual ACM Symposium on Applied Computing
A Study of Quality and Accuracy Trade-offs in Process Mining
INFORMS Journal on Computing
A case study on business process recovery using an e-government system
Software—Practice & Experience
Implementing design principles for collaborative ERP systems
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
KES-AMSTA'12 Proceedings of the 6th KES international conference on Agent and Multi-Agent Systems: technologies and applications
Causal Behavioural Profiles - Efficient Computation, Applications, and Evaluation
Fundamenta Informaticae - Applications and Theory of Petri Nets and Other Models of Concurrency, 2010
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
Improved artificial negative event generation to enhance process event logs
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
Efficient discovery of understandable declarative process models from event logs
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
On mining clinical pathway patterns from medical behaviors
Artificial Intelligence in Medicine
Mining event logs to support workflow resource allocation
Knowledge-Based Systems
Modeling and wafer defect analysis in semiconductor automated material handling systems
Proceedings of the Winter Simulation Conference
Event-based recognition and source identification of transient tailbacks in manufacturing plants
Proceedings of the Winter Simulation Conference
A comparative study of dimensionality reduction techniques to enhance trace clustering performances
Expert Systems with Applications: An International Journal
Comprehensive rule-based compliance checking and risk management with process mining
Decision Support Systems
On the exploitation of process mining for security audits: the process discovery case
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Continuous database engineering
International Journal of Business Information Systems
Gaining insight from patient journey data using a process-oriented analysis approach
HIKM '12 Proceedings of the Fifth Australasian Workshop on Health Informatics and Knowledge Management - Volume 129
Understanding process behaviours in a large insurance company in Australia: a case study
CAiSE'13 Proceedings of the 25th international conference on Advanced Information Systems Engineering
ERP event log preprocessing: timestamps vs. accounting logic
DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
HIKM '13 Proceedings of the Sixth Australasian Workshop on Health Informatics and Knowledge Management - Volume 142
APCCM '13 Proceedings of the Ninth Asia-Pacific Conference on Conceptual Modelling - Volume 143
Proceedings of the 2013 workshop on New security paradigms workshop
Investigating the success of operational business process management systems
Information Technology and Management
A self-organizing P2P framework for collective service discovery
Journal of Network and Computer Applications
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Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover process, control, data, organizational, and social structures. Although many researchers are developing new and more powerful process mining techniques and software vendors are incorporating these in their software, few of the more advanced process mining techniques have been tested on real-life processes. This paper describes the application of process mining in one of the provincial offices of the Dutch National Public Works Department, responsible for the construction and maintenance of the road and water infrastructure. Using a variety of process mining techniques, we analyzed the processing of invoices sent by the various subcontractors and suppliers from three different perspectives: (1) the process perspective, (2) the organizational perspective, and (3) the case perspective. For this purpose, we used some of the tools developed in the context of the ProM framework. The goal of this paper is to demonstrate the applicability of process mining in general and our algorithms and tools in particular.