Distributed and Parallel Databases
What a to-do: studies of task management towards the design of a personal task list manager
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interactive workflow mining: requirements, concepts and implementation
Data & Knowledge Engineering - Special issue: Business process management
Business process mining: An industrial application
Information Systems
Equivalence of Web Services in Process-Aware Service Compositions
ICWS '09 Proceedings of the 2009 IEEE International Conference on Web Services
The Triconnected Abstraction of Process Models
BPM '09 Proceedings of the 7th International Conference on Business Process Management
Content analysis: What are they talking about?
Computers & Education - Methodological issue in researching CSCL
View-based process visualization
BPM'07 Proceedings of the 5th international conference on Business process management
Meronymy-based aggregation of activities in business process models
ER'10 Proceedings of the 29th international conference on Conceptual modeling
On the Usage of Labels and Icons in Business Process Modeling
International Journal of Information System Modeling and Design
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In the context of business process modeling, the transformation of process information elicited from process participants into process models often remains a black box. This paper presents a method that supports the designer to extract a formal business process model from natural language captured in written form in a transparent and traceable way. To-do's of process participants are examined by means of the qualitative content analysis in order to identify essential process elements and to handle different levels of abstraction and labels used for describing operations. Results of the analysis serve as the basis for shaping process view logs which can be aggregated and merged into entire process models. The conduction of the method is described in a case study.