Collaborative plans for complex group action
Artificial Intelligence
Domain, task, and user models for an adaptive hypermedia performance support system
Proceedings of the 7th international conference on Intelligent user interfaces
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Mining Process Models from Workflow Logs
EDBT '98 Proceedings of the 6th International Conference on Extending Database Technology: Advances in Database Technology
Workflow Mining: Discovering Process Models from Event Logs
IEEE Transactions on Knowledge and Data Engineering
Fundamentals of Database Systems, Fourth Edition
Fundamentals of Database Systems, Fourth Edition
Mining of ad-hoc business processes with TeamLog
Data & Knowledge Engineering
The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications (Human Factors and Ergonomics Series)
Business process mining: An industrial application
Information Systems
Conformance checking of processes based on monitoring real behavior
Information Systems
Supporting Flexible Processes through Recommendations Based on History
BPM '08 Proceedings of the 6th International Conference on Business Process Management
A Collaboration Model for ERP User-System Interaction
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Process discovery: capturing the invisible
IEEE Computational Intelligence Magazine
Beyond process mining: from the past to present and future
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Process Mining: Discovery, Conformance and Enhancement of Business Processes
Process Mining: Discovery, Conformance and Enhancement of Business Processes
Usability through system-user collaboration: design principles for greater erp usability
DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
Modeling Data for Enterprise Systems with Memories
Journal of Database Management
| Hi-index | 0.00 |
Enterprise Resource Planning (ERP) Systems are notoriously difficult for users to operate. We present a framework that consists of a data model and algorithms that serve as a foundation for implementing design principles presented in an earlier paper for improving ERP usability. The framework addresses the need for providing user, task and process context of each system-user interaction. It is intended to form an integral part of the system's data model, which can be queried in real time to produce the information required for a variety of user interface enhancements. We have implemented the framework within an ERP prototype and used it in a laboratory emulation of ERP usage. Using the log data from this laboratory emulation, we present examples demonstrating how the framework meets its design goal of providing contextual and historical information.