Freeflow: mediating between representation and action in workflow systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Adept_flex—Supporting Dynamic Changes of Workflows Without Losing Control
Journal of Intelligent Information Systems - Special issue on workflow management systems
A comprehensive approach to flexibility in workflow management systems
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Formal Foundation and Conceptual Design of Dynamic Adaptations in a Workflow Management System
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Evaluating Flexible Workflow Systems
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Workflow mining: a survey of issues and approaches
Data & Knowledge Engineering
Specification and validation of process constraints for flexible workflows
Information Systems
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
Quantifying process equivalence based on observed behavior
Data & Knowledge Engineering
Workflow management versus case handling: results from a controlled software experiment
Proceedings of the 2008 ACM symposium on Applied computing
Data & Knowledge Engineering
On the discovery of preferred work practice through business process variants
ER'07 Proceedings of the 26th international conference on Conceptual modeling
A declarative approach for flexible business processes management
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
Integrating process learning and process evolution – a semantics based approach
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Worklets: a service-oriented implementation of dynamic flexibility in workflows
ODBASE'06/OTM'06 Proceedings of the 2006 Confederated international conference on On the Move to Meaningful Internet Systems: CoopIS, DOA, GADA, and ODBASE - Volume Part I
TomTom for Business Process Management (TomTom4BPM)
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
Machine-assisted design of business process models using descriptor space analysis
BPM'10 Proceedings of the 8th international conference on Business process management
Self-adjusting recommendations for people-driven ad-hoc processes
BPM'10 Proceedings of the 8th international conference on Business process management
Beyond process mining: from the past to present and future
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Time prediction based on process mining
Information Systems
Product-based workflow support
Information Systems
Conceptual model for online auditing
Decision Support Systems
Recommendation-based editor for business process modeling
Data & Knowledge Engineering
Supporting dynamic, people-driven processes through self-learning of message flows
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
Next best step and expert recommendation for collaborative processes in it service management
BPM'11 Proceedings of the 9th international conference on Business process management
Self-learning predictor aggregation for the evolution of people-driven ad-hoc processes
BPM'11 Proceedings of the 9th international conference on Business process management
An artifact-centric approach to dynamic modification of workflow execution
OTM'11 Proceedings of the 2011th Confederated international conference on On the move to meaningful internet systems - Volume Part I
History-Dependent stochastic petri nets
PSI'09 Proceedings of the 7th international Andrei Ershov Memorial conference on Perspectives of Systems Informatics
Context-sensitive business process support based on emails
Proceedings of the 21st international conference companion on World Wide Web
Implementing design principles for collaborative ERP systems
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
PETRI NETS'12 Proceedings of the 33rd international conference on Application and Theory of Petri Nets
Managing and tracing the traversal of process clouds with templates, agendas and artifacts
BPM'12 Proceedings of the 10th international conference on Business Process Management
A recommendation algorithm to capture end-users' tacit knowledge
BPM'12 Proceedings of the 10th international conference on Business Process Management
A Methodology for Improving Business Process Performance through Positive Deviance
International Journal of Information System Modeling and Design
A State-Based Intention Driven Declarative Process Model
International Journal of Information System Modeling and Design
Enabling the analysis of cross-cutting aspects in ad-hoc processes
CAiSE'13 Proceedings of the 25th international conference on Advanced Information Systems Engineering
Information and Software Technology
Improving business process decision making based on past experience
Decision Support Systems
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In today's fast changing business environment flexible Process Aware Information Systems (PAISs) are required to allow companies to rapidly adjust their business processes to changes in the environment. However, increasing flexibility in large PAISs usually leads to less guidance for its users and consequently requires more experienced users. To allow for flexible systems with a high degree of support, intelligent user assistance is required. In this paper we propose a recommendation service, which, when used in combination with flexible PAISs, can support end users during process execution by giving recommendations on possible next steps. Recommendations are generated based on similar past process executions by considering the specific optimization goals. In this paper we also evaluate the proposed recommendation service, by means of experiments.