Experimentation in software engineering
IEEE Transactions on Software Engineering
A controlled experiment in program testing and code walkthroughs/inspections
Communications of the ACM
Distributed and Parallel Databases
Evaluating the Quantitative Effects of Workflow Systems Based on Real Cases
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
A Survey of Controlled Experiments in Software Engineering
IEEE Transactions on Software Engineering
Change patterns and change support features in process-aware information systems
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Analyzing the dynamic cost factors of process-aware information systems: a model-based approach
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
The effectiveness of workflow management systems: Predictions and lessons learned
International Journal of Information Management: The Journal for Information Professionals
Data & Knowledge Engineering
On Modeling and Analyzing Cost Factors in Information Systems Engineering
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Modularity in Process Models: Review and Effects
BPM '08 Proceedings of the 6th International Conference on Business Process Management
Supporting Flexible Processes through Recommendations Based on History
BPM '08 Proceedings of the 6th International Conference on Business Process Management
Towards "Kiga-kiku" Services on Speculative Computation
PAKM '08 Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management
Flexibility in Process-Aware Information Systems
Transactions on Petri Nets and Other Models of Concurrency II
Evaluation Patterns for Analyzing the Costs of Enterprise Information Systems
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
The Declarative Approach to Business Process Execution: An Empirical Test
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
Science of Computer Programming
What BPM technology can do for healthcare process support
AIME'11 Proceedings of the 13th conference on Artificial intelligence in medicine
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Business Process Management (BPM) technology has become an important instrument for improving process performance. When considering its use, however, enterprises typically have to rely on vendor promises or qualitative reports. What is still missing and what is also demanded by IT decision makers are quantitative evaluations based on empirical and experimental research. This paper picks up this demand and illustrates how experimental research can be applied in the BPM field. The conducted experiment compares efforts for implementing a sample business process either based on standard workflow technology or on a case handling system. We motivate and describe the experiment design, discuss threats for the validity of experiment results (as well as risk mitigations), and present experiment results. In general, more experimental research is needed in order to obtain more valid data on the various aspects and effects of BPM technology and tools.