Experimentation in software engineering
IEEE Transactions on Software Engineering
Adept_flex—Supporting Dynamic Changes of Workflows Without Losing Control
Journal of Intelligent Information Systems - Special issue on workflow management systems
Experimentation in software engineering: an introduction
Experimentation in software engineering: an introduction
A controlled experiment in program testing and code walkthroughs/inspections
Communications of the ACM
Aris-Business Process Frameworks
Aris-Business Process Frameworks
Workflow performance evaluation through WPQL
SEKE '02 Proceedings of the 14th international conference on Software engineering and knowledge engineering
Empirical Software Engineering
Distributed and Parallel Databases
Evaluating the Quantitative Effects of Workflow Systems Based on Real Cases
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Identifying the Workflow Potential of Business Processes
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
Flexible Support of Team Processes by Adaptive Workflow Systems
Distributed and Parallel Databases
Correctness criteria for dynamic changes in workflow systems: a survey
Data & Knowledge Engineering - Special issue: Advances in business process management
Process Aware Information Systems: Bridging People and Software Through Process Technology
Process Aware Information Systems: Bridging People and Software Through Process Technology
Adaptive Process Management with ADEPT2
ICDE '05 Proceedings of the 21st International Conference on Data Engineering
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
A Survey of Controlled Experiments in Software Engineering
IEEE Transactions on Software Engineering
On the suitability of UML 2.0 activity diagrams for business process modelling
APCCM '06 Proceedings of the 3rd Asia-Pacific conference on Conceptual modelling - Volume 53
IT support for healthcare processes - premises, challenges, perspectives
Data & Knowledge Engineering
Business Process Management: Concepts, Languages, Architectures
Business Process Management: Concepts, Languages, Architectures
Workflow management versus case handling: results from a controlled software experiment
Proceedings of the 2008 ACM symposium on Applied computing
Data & Knowledge Engineering
Supporting Flexible Processes with Adaptive Work?ow and Case Handling
WETICE '08 Proceedings of the 2008 IEEE 17th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Change patterns and change support features in process-aware information systems
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Analyzing the dynamic cost factors of process-aware information systems: a model-based approach
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Basics of Software Engineering Experimentation
Basics of Software Engineering Experimentation
On the suitability of BPMN for business process modelling
BPM'06 Proceedings of the 4th international conference on Business Process Management
Using the π-calculus for formalizing workflow patterns
BPM'05 Proceedings of the 3rd international conference on Business Process Management
BPM'05 Proceedings of the 3rd international conference on Business Process Management
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
The TAME project: towards improvement-oriented software environments
IEEE Transactions on Software Engineering
The effectiveness of workflow management systems: Predictions and lessons learned
International Journal of Information Management: The Journal for Information Professionals
Empirical research in business process management: introduction to the special issue
Information Systems and e-Business Management
What BPM technology can do for healthcare process support
AIME'11 Proceedings of the 13th conference on Artificial intelligence in medicine
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Business Process Management (BPM) technology has become an important instrument for supporting complex coordination scenarios and for improving business process performance. When considering its use, however, enterprises typically have to rely on vendor promises or qualitative reports. What is still missing and what is demanded by IT decision makers are quantitative evaluations based on empirical and experimental research. This paper picks up this demand and illustrates how experimental research can be applied to technologies enabling enterprises to coordinate their business processes and to associate them with related artifacts and resources. The conducted experiment compares the effort for implementing and maintaining a sample business process either based on standard workflow technology or on a case handling system. We motivate and describe the experimental design, discuss threats for the validity of our experimental results (as well as risk mitigations), and present the results of our experiment. In general, more experimental research is needed in order to obtain valid data on the various aspects and effects of BPM technology and BPM tools.