Change patterns and change support features - Enhancing flexibility in process-aware information systems

  • Authors:

  • Barbara Weber;Manfred Reichert;Stefanie Rinderle-Ma

  • Affiliations:

  • Department of Computer Science, University of Innsbruck, Technikerstraíe 21a, 6020 Innsbruck, Austria;Institute of Databases and Information Systems, Ulm University, James-Franck-Ring, 89069 Ulm, Germany and Information Systems Group, University of Twente, P.O. Box 217, 7500 AE Enschede, The Nethe ...;Institute of Databases and Information Systems, Ulm University, James-Franck-Ring, 89069 Ulm, Germany

  • Venue:
  • Data & Knowledge Engineering
  • Year:
  • 2008

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Abstract

Companies increasingly adopt process-aware information systems (PAISs), which offer promising perspectives for more flexible enterprise computing. The emergence of different process support paradigms and the lack of methods for comparing existing approaches enabling PAIS changes have made the selection of adequate process management technology difficult. This paper suggests a set of 18 change patterns and seven change support features to foster the systematic comparison of existing process management technology in respect to process change support. While the proposed patterns are all based on empirical evidence from several large case studies, the suggested change support features constitute typical functionalities provided by flexible PAISs. Based on the proposed change patterns and features, we provide a detailed analysis and evaluation of selected approaches from both academia and industry. The presented work will not only facilitate the selection of technologies for realizing flexible PAISs, but can also be used as a reference for implementing flexible PAISs.