Distributed cognition: toward a new foundation for human-computer interaction research
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
Domain, task, and user models for an adaptive hypermedia performance support system
Proceedings of the 7th international conference on Intelligent user interfaces
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Adaptive interfaces and agents
The human-computer interaction handbook
Mining and Reasoning on Workflows
IEEE Transactions on Knowledge and Data Engineering
Active User-Based and Ontology-Based Web Log Data Preprocessing for Web Usage Mining
WI '06 Proceedings of the 2006 IEEE/WIC/ACM International Conference on Web Intelligence
Conformance checking of processes based on monitoring real behavior
Information Systems
Proceedings of the 14th international conference on Intelligent user interfaces
Discovering frequent work procedures from resource connections
Proceedings of the 14th international conference on Intelligent user interfaces
Smart Miner: a new framework for mining large scale web usage data
Proceedings of the 18th international conference on World wide web
A Collaboration Model for ERP User-System Interaction
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Process discovery: capturing the invisible
IEEE Computational Intelligence Magazine
Process Mining: Discovery, Conformance and Enhancement of Business Processes
Process Mining: Discovery, Conformance and Enhancement of Business Processes
A model-based approach for supporting engineering usability evaluation of interaction techniques
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Design science in information systems research
MIS Quarterly
Personalized dynamic accessibility
interactions
Implementing design principles for collaborative ERP systems
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
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Enterprise Resource Planning ERP systems are widely used but notoriously difficult to learn and master. The authors propose that a database approach to representing the system's tasks, interface components, and usage logs in conjunction with the ERP domain data can serve as a foundation for improving system usability. The framework the authors designed supports automatic logging of user-system interactions and automated analysis of the logged data for enabling a variety of interface enhancements and assessments that can be performed dynamically by the system. Compared to existing work on usage logging, the authors' framework expands the logging capabilities of ERP systems while providing a unifying basis for many different kinds of applications of log data.