Communications of the ACM - Special issue on analysis and modeling in software development
Process mining: a research agenda
Computers in Industry - Special issue: Process/workflow mining
Process Aware Information Systems: Bridging People and Software Through Process Technology
Process Aware Information Systems: Bridging People and Software Through Process Technology
Business process mining: An industrial application
Information Systems
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Today's workflow management systems have become increasingly powerful. Some prototypic approaches even tend to not patronise the users by providing a set of process steps to follow, but let them decide which step to choose next. The idea behind this approach is the impossibility to model every special case of a workflow, because a fixed process order would necessarily be inefficient or even incorrect in some cases. By admitting this freedom, the risk of confounding the users is taken. That is why we provide a qualified guidance instance through the process.