The impact of business analytics on supply chain performance

  • Authors:
  • Peter Trkman;Kevin McCormack;Marcos Paulo Valadares de Oliveira;Marcelo Bronzo Ladeira

  • Affiliations:
  • University of Ljubljana, Faculty of Economics, Kardeljeva ploscad 17, 1000 Ljubljana, Slovenia;DRK Research, USA;Universidade Federal de Minas Gerais, Brazil and Fundação Dom Cabral, Brazil and Centro Universitário UNA, Brazil;Universidade Federal de Minas Gerais, Brazil

  • Venue:
  • Decision Support Systems
  • Year:
  • 2010

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Abstract

The paper investigates the relationship between analytical capabilities in the plan, source, make and deliver area of the supply chain and its performance using information system support and business process orientation as moderators. Structural equation modeling employs a sample of 310 companies from different industries from the USA, Europe, Canada, Brazil and China. The findings suggest the existence of a statistically significant relationship between analytical capabilities and performance. The moderation effect of information systems support is considerably stronger than the effect of business process orientation. The results provide a better understanding of the areas where the impact of business analytics may be the strongest.