A foundation for the study of group decision support systems
Management Science
User perceptions of decision support system restrictiveness: an experiment
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Power, politics, and MIS implementation
Communications of the ACM
Evaluation of a decision support system for credit management decisions
Decision Support Systems
Information Systems Management in Practice
Information Systems Management in Practice
An experimental investigation of the impact of computer-based decision aids on the process of preferential choice
Meeting the challenges of knowledge management at the housing and development board
Decision Support Systems
Decision Support and Business Intelligence Systems (8th Edition)
Decision Support and Business Intelligence Systems (8th Edition)
Factors that contribute to management support system success: An analysis of field studies
Decision Support Systems
Progress in Web-based decision support technologies
Decision Support Systems
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
The impact of business analytics on supply chain performance
Decision Support Systems
Inter-Organizational Decision Support Systems for Supply Chain Planning: Current State
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS
Expert Systems with Applications: An International Journal
Business analytics in supply chains - The contingent effect of business process maturity
Expert Systems with Applications: An International Journal
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Firms often turn to supply chain software to streamline and standardize operations. A challenge is how to best utilize the data provided by the software. One approach is to import the data into Decision Support Systems (DSS) to build special-purposed decision aids. This paper presents an effective inventory management model for GlaxoSmithKline (GSK). The DSS effectively determines the safety stock level and the number of weeks forward coverage (WFC) for each SKU (Stock Keeping Unit). We discuss GSK's experiences relative to the literature on DSS design, implementation, and usage. This research shows implementing the proposed decision support system would provide GSK a distinct competitive advantage. However, careful implementation is necessary to fully realize the potential of the DSS.