Using interdependence as a predictor of data standards: theoretical and measurement issues
Information and Management
An empirical analysis of the product-process matrix
Management Science
Putting the enterprise into the enterprise system
Harvard Business Review
Issues and opinion on structural equation modeling
MIS Quarterly
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Enterprise resource planning: making ERP a success
Communications of the ACM
ERP implementation approaches: toward a contingency framework
ICIS '99 Proceedings of the 20th international conference on Information Systems
Designing Complex Organizations
Designing Complex Organizations
The ERP Revolution: Surviving vs. Thriving
Information Systems Frontiers
A Critical Success Factors Model For ERP Implementation
IEEE Software
Communications of the ACM
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Information and Management
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
A Triple Take on Information System Implementation
Organization Science
ERP systems as an enabler of sustained business process innovation: A knowledge-based view
The Journal of Strategic Information Systems
Information Systems Research
Active ERP implementation management: A Real Options perspective
Journal of Systems and Software
What makes the competitive contribution of ERP strategic
ACM SIGMIS Database
Managing readiness in enterprise systems-driven organizational change
Behaviour & Information Technology
The implementation factors that influence the ERP (enterprise resource planning) benefits
Decision Support Systems
A decision support system for managing inventory at GlaxoSmithKline
Decision Support Systems
Information Systems Management
Manufacturing & Service Operations Management
Understanding the key success factors of RFID use in Supply Chain Management: a Delphi study
International Journal of Mobile Communications
Understanding the Impact of Technology on Managerial Decision Making --The Case of the ERP System
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
Local assimilation of an enterprise system: Situated learning by means of familiarity pockets
Information and Organization
Successful implementation of collaborative product commerce: An organizational fit perspective
Decision Support Systems
Editor's comments: perspectives on time
MIS Quarterly
Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises
Computers in Human Behavior
Information Technology and Management
Determining Optimal CRM Implementation Strategies
Information Systems Research
Relationship bonding for a better knowledge transfer climate: An ERP implementation research
Decision Support Systems
Identifying critical success factors of ERP systems at the higher education sector
ISIICT'09 Proceedings of the Third international conference on Innovation and Information and Communication Technology
What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry
International Journal of Information Management: The Journal for Information Professionals
Information Technology and Management
Information Systems Research
Patterns to enable mass-customized business process monitoring
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
An interoperable solution for Cloud manufacturing
Robotics and Computer-Integrated Manufacturing
Operating performance of Chinese manufacturers in the wake of ERP implementation
International Journal of Business Information Systems
Normal accidents: Data quality problems in ERP-enabled manufacturing
Journal of Data and Information Quality (JDIQ)
Utilizing enterprise systems for managing enterprise risks
Computers in Industry
Defining value-based objectives for ERP systems planning
Decision Support Systems
International Journal of Information Systems and Social Change
Enhancing Functional Fit with Continuous Training During the ERP Post-Implementation Phase
International Journal of Information Systems in the Service Sector
Information Resources Management Journal
Using Business Analytics for Strategic Alignment and Organisational Transformation
International Journal of Business Intelligence Research
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
Using Business Analytics for Strategic Alignment and Organisational Transformation
International Journal of Business Intelligence Research
Use of RFID Technology for Automatic Job Costing
International Journal of Information Systems and Social Change
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
Commodity or competitive advantage? Analysis of the ERP value paradox
Electronic Commerce Research and Applications
Integrating ERP and e-business: Resource complementarity in business value creation
Decision Support Systems
International Journal of Productivity Management and Assessment Technologies
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We present a model of the organizational impacts of enterprise resource planning (ERP) systems once the system has gone live and the "shake-out" phase has occurred. Organizational information processing theory states that performance is influenced by the level of fit between information processing mechanisms and organizational context. Two important elements of this context are interdependence and differentiation among subunits of the organization. Because ERP systems include data and process integration, the theory suggests that ERP will be a relatively better fit when interdependence is high and differentiation is low. Our model focuses at the subunit level of the organization (business function or location, such as a manufacturing plant) and includes intermediate benefits through which ERP's overall subunit impact occurs (in our case at the plant level). ERP customization and the amount of time since ERP implementation are also included in the model. The resulting causal model is tested using a questionnaire survey of 111 manufacturing plants. The data support the key assertions in the model.