Validating and applying user satisfaction as a measure of mis success in small organizations
Information and Management
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
The measurement of end-user computing satisfaction
MIS Quarterly
Computer self-efficacy and outcome expectancy: the effects on the end-user's job satisfaction
ACM SIGCPR Computer Personnel
Information and Management
E-Business and Erp: Transforming the Enterprise
E-Business and Erp: Transforming the Enterprise
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Studying the current status of technology adoption
Communications of the ACM
Testing the determinants of microcomputer usage via a structural equation model
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Information System Success: Individual and Organizational Determinants
Management Science
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
International Journal of Electronic Commerce
Beyond self-efficacy: Measuring pre-service teachers' Instructional Technology Outcome Expectations
Computers in Human Behavior
Re-examining perceived ease of use and usefulness
MIS Quarterly
Information technology: Threats and opportunities for small and medium-sized enterprises
International Journal of Information Management: The Journal for Information Professionals
Information Systems Use: Construct conceptualization and scale development
Computers in Human Behavior
Computer Self-Efficacy: A Meta-Analysis
Journal of Organizational and End User Computing
Journal of Global Information Management
ERP measure success model; a new perspective
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
Technical proficiency for IS Success
Computers in Human Behavior
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The current research presents a theoretically sound model of the effects of the characteristics of information systems (IS) on the perception of end-users regarding computer self-efficacy and outcome expectations. The relationships among factors of small- and medium-sized enterprises in Taiwan are examined based on the IS success model and social cognitive theory. A mail survey was conducted, generating 284 usable responses with a total response rate of 51.64%. Structural equation modeling was employed to assess the relationships among related constructs. Data analysis shows that (1) no direct links exist between computer self-efficacy and either information quality or service quality, although certain effects are observable on system quality; (2) the relationships between outcome expectations and both system quality and service quality are significant; however, the relationship with information quality is insignificant; and (3) outcome expectations mediate the effects of computer self-efficacy on end-user satisfaction. The implications of the results are provided, and directions for future research are discussed in the study.